Customer Success Manager jobs in Boston
33 current customer success manager openings in Boston, aggregated from public boards and linking straight to the employer's own posting. 28 employers are hiring across this list right now.
Working as a customer success manager in Boston
Biotech, healthtech, robotics and education technology, with an unusually high concentration of research-adjacent roles. Good for machine learning and data science work that stays close to the science.
Most of the hiring in this list clusters around Seaport, Cambridge and Kendall Square. Location on a posting is not always literal — check whether a role is genuinely on site, and whether "remote" means remote within the country or remote from anywhere, because the two are priced differently.
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tool…
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tool…
The Customer Success Manager (CSM) is responsible for a portfolio of customer accounts and leverages product expertise and a practitioner's lens to align account strategy…
Customer Success Manager Remote - US What You Will Be Doing Manage a portfolio of 30 accounts across the full customer lifecycle, from implementation handoff through rene…
US - Remote Full time JR3416 About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and …
Remote/Homebased Full time JR014441 The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and s…
Denver, CO, USA AMER - United States - Michigan - Novi AMER - United States - Georgia - Atlanta - Peachtree St NW AMER - United States - Massachusetts - Boston - Drydock …
United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Customer Success Manager (CSM) to support Veterans Af…
Our Mission At Palo Alto Networks®, we're united by a shared mission-to protect our digital way of life. We thrive at the intersection of innovation and impact, solving r…
What You Can Expect You will partner with enterprise customers to maximize their return of investment and drive revenue growth. You will build strategic relationships, gu…
At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you wan…
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through n…
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Acce…
Customer Success Manager Salary Range : $120,000 - $130,000 annually This range reflects the base salary VibeIQ expects to pay for this role. Actual offers may vary based…
We're redefining how robots are deployed. Our platform enables users to simulate, test, and optimize entire robotic systems in parallel. By removing the barriers that hav…
About LNS: It is an exciting time to join LNS Research. We are a mission and vision-driven firm, focused on advising COOs and their teams to achieve transformational perf…
Field Based Position - To be considered for this role, you must reside near a major airport in one of the following locations: Boston, MA About US CDK Global is a leading…
MagicOrange is a globally recognized leader in the IT Financial Management Software market, as acknowledged by Gartner and Forrester. With customers and a strong presence…
About us Layer Health was founded in 2023 by leading machine learning researchers from MIT and Harvard Medical School. We are building an AI layer that can accurately and…
About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The…
US-Nationwide-FIELD Full time 20183692 At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a gr…
Job Description This position is based in our 275 Grove St, Auburndale, MA 02466, USA office. We are seeking a motivated Senior Customer Success Manager who will be respo…
Job Description This role is to support the growth of the Nexthink business in the globally by driving the adoption and use of the Nexthink platform. The focus of the Cus…
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower…
Your work days are brighter here. We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a lea…
The Customer Success Manager is responsible for managing a portfolio of enterprise customers, ensuring successful adoption of the Tufin platform and delivery of the Guide…
Join Modulate as we pioneer the future of conversational intelligence. Modulate is the leader in conversational voice intelligence. We enable enterprises to deeply unders…
About the company: LinkSquares is a Boston-based, AI-powered CLM SaaS leader trusted by organizations like DraftKings, Manscaped, and Vivid Seats. We automate the contrac…
At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower…
About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the product development cycle, from initial ideas to…
Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving r…
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic cust…
Base pay range $130,000.00/yr - $170,000.00/yr About Lumafield: Lumafield was founded in 2019 to upgrade manufacturing. We are engineers with deep experience across the p…
Customer Success Manager pay and hiring, asked properly
What salary can a customer success manager expect?
In India, roughly 6–14 LPA at mid-level and 18–30 LPA senior, often with a variable component tied to retention. The US band is about $70,000–$120,000 including variable, the UK £35,000–£65,000. Ask how much of the number is at risk against renewal targets before comparing offers.
Is customer success just support with a different name?
No, and the distinction matters at interview. Support is reactive and measured on resolution; customer success is proactive and measured on retention and expansion. If a posting describes ticket queues and response times, it is a support role using the newer title, and the career ladder is different.
Can I move into it from support or sales?
Routinely, and those are the two most common routes in. From support you bring product depth and need to learn commercial conversations; from sales you bring the commercial instinct and need to learn the product properly. Name which gap you are closing and interviewers take the move seriously.
Before you apply
- ›All customer success manager openings — the same feed without the Boston filter.
- ›Score your resume against one of these postings — real overlap and the knockout rules, not a keyword percentage.
Listings aggregated from public feeds, last refreshed 2026-08-26. Roles fill quickly, so check the source page before applying.