Customer Success Manager jobs in London
28 current customer success manager openings in London, aggregated from public boards and linking straight to the employer's own posting. 25 employers are hiring across this list right now.
Working as a customer success manager in London
The deepest job market in the UK by a distance, spanning fintech, media and enterprise. Pay is 20-35% above the rest of the country for the same title and housing takes more than that back, so the London premium is smaller in practice than it looks on paper.
Most of the hiring in this list clusters around Shoreditch, King's Cross, the City and Canary Wharf. Location on a posting is not always literal — check whether a role is genuinely on site, and whether "remote" means remote within the country or remote from anywhere, because the two are priced differently.
Description Customer Success Manager Retail & Ecommerce Tech/SaaS Remote-first: occasional travel to London and client meetings Our client is a leading SaaS platform help…
hackajob is partnering directly with Moody's Corporation to hire for this role. At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportuniti…
hackajob is partnering directly with Moody's Corporation to hire for this role. At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportuniti…
Company Description Wise Platform allows banks, fintechs, and enterprises to embed Wises international payments infrastructure directly into their own products. Our techn…
Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so b…
Powtoon is a leading AI-powered visual communication platform trusted by 95% of the Fortune 500 to transform how organisations communicate, train, onboard, and scale know…
At DigitalGenius (DG), we are using AI Agents to transform customer experience for ecommerce brands. With a proprietary approach to agentic AI, we have a unique opportuni…
Job Description This role is to support growth and customer retention across Europe and will be responsible for a portfolio of our strategic enterprise customers. The pri…
Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candida…
Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE. Ideal candida…
Are you a passionate Customer Success Manager with a desire to be at the forefront of the ever-evolving Digital Marketing industry? Do you take pride in driving retention…
Overview of the Role We are seeking a Customer Success Manager to join our growing team. As a Customer Success Manager, you will serve as the primary point of contact for…
Dot Compliance is a leading provider of cloud Quality and Compliance management solutions for the life science industry. Dot’s SaaS solutions are based on the world’s mos…
Next Dimension is creating a new Customer Success Manager role to build on the customer experience foundation we already have in place under our Chief Experience Officer.…
Why Choose Bottomline? Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 3…
LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundationa…
Who We Are: Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI plat…
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious sta…
About the role This is a foundational hire. You will own the full post-sale relationship for a book of UK accounts, including onboarding, adoption, retention, and expansi…
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as …
The Company You’ll Join Carta is the connected platform and AI-native ecosystem for private capital. Built to replace fragmented tools with a single system of record, Car…
London Full time JR012269 LiveRamp is the data collaboration platform of choice for the world's most innovative companies. A groundbreaking leader in consumer privacy, da…
Job Description About us Corlytics provides smart regulatory compliance and risk solutions to the Financial Services industry to help them track, monitor, and manage comp…
At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective…
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer …
Insurtech Insights, part of Emerald, is seeking a Customer Success & Delivery Manager to join our Global Partnerships team in London. This is the first dedicated client s…
About Sapio Sciences Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The…
Customer Value Manager - Hybrid role based in London About Mimecast The work people build is worth protecting, and it's harder to protect than it used to be. AI agents no…
Customer Success Manager pay and hiring, asked properly
What salary can a customer success manager expect?
In India, roughly 6–14 LPA at mid-level and 18–30 LPA senior, often with a variable component tied to retention. The US band is about $70,000–$120,000 including variable, the UK £35,000–£65,000. Ask how much of the number is at risk against renewal targets before comparing offers.
Is customer success just support with a different name?
No, and the distinction matters at interview. Support is reactive and measured on resolution; customer success is proactive and measured on retention and expansion. If a posting describes ticket queues and response times, it is a support role using the newer title, and the career ladder is different.
Can I move into it from support or sales?
Routinely, and those are the two most common routes in. From support you bring product depth and need to learn commercial conversations; from sales you bring the commercial instinct and need to learn the product properly. Name which gap you are closing and interviewers take the move seriously.
Before you apply
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Listings aggregated from public feeds, last refreshed 2026-08-26. Roles fill quickly, so check the source page before applying.