Customer Success Manager jobs in Washington DC
30 current customer success manager openings in Washington DC, aggregated from public boards and linking straight to the employer's own posting. 24 employers are hiring across this list right now.
Working as a customer success manager in Washington DC
Government contracting, cybersecurity and policy-adjacent technology. A security clearance changes your market value more than any skill here, and many postings are closed to you without one — check before investing time in an application.
Most of the hiring in this list clusters around Arlington, Reston, Tysons and the District itself. Location on a posting is not always literal — check whether a role is genuinely on site, and whether "remote" means remote within the country or remote from anywhere, because the two are priced differently.
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tool…
About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16…
United States Suitability/Public Trust Fully remote Information Technology Overview GovCIO is currently hiring for a Customer Success Manager (CSM) to support Veterans Af…
Raleigh, NC Maryland Virginia Ohio Washington DC North Carolina Illinois New York Full time R115978 Do you enjoy building solid internal and external relationships result…
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You'll be responsib…
What You Can Expect You will partner with enterprise customers to maximize their return of investment and drive revenue growth. You will build strategic relationships, gu…
Moveworks is the Agentic AI Assistant platform that empowers the entire workforce. Our platform enables employees to converse with all of their business systems through n…
Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Acce…
About Us: VanishID is a cybersecurity company that offers privacy services to protect executives, employees, and their families against a wide range of cyber and physical…
Customer Success Manager About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and h…
ABOUT AUTHORIUM Authorium is a high-growth GovTech SaaS company transforming how government agencies manage administrative operations. Our platform serves state, local, a…
About Megaport We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way bu…
Who Are We: Comply is the leading provider of compliance SaaS and consulting services for the global financial services sector. With more than 5,000 clients and hundreds …
We are loooking for an Engagement Owner / Project Manager / Customer Success Manager for position expected to be long term and 50/50 remote. We are only looking for candi…
VisibleThread's RFP Intelligence Platform helps the world's largest government contractors win more business by reducing risk and improving efficiency. We're growing fast…
We are looking for a highly motivated and mission-driven Customer Success Manager (CSM) to join our U.S. Public Sector team. In this role, you will manage strategic relat…
Raleigh, NC Maryland Virginia Ohio Washington DC North Carolina Illinois New York Full time R115978 Do you enjoy building solid internal and external relationships result…
The Role As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsib…
Get to Know Us Horizon3 is a fast-growing, remote cybersecurity company dedicated to the mission of enabling organizations to proactively find and fix and verify exploita…
Who You Are: Our Federal Enterprise Customer Success Manager role is a fantastic opportunity for you if you are a customer-focused professional with at least 2-3 years of…
Job Description What you get to do in this role: You partner with our initial customers to drive product value You develop trusted advisor relationships with executive sp…
Job Description Role Scope Own a portfolio of approximately 8-10strategic enterprise customers Operate within a high-touch engagement model where depth of partnership is …
Description This role can be located in one of our approved corporate offices in (list all that are on the Austin, TX, USA | New York, NY, USA | Santa Monica, CA, USA. Le…
Clearview AI is the leading provider of facial recognition technologies to US law enforcement, state, and federal agencies. Our mission is to help our users solve crimes …
Description This role can be located in one of our approved corporate offices in New York, NY. Drive measurable growth and vendor satisfaction for strategic partnerships …
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer …
Job Overview The Senior Manager, Customer Success is responsible for leading and scaling high-performing Customer Success teams that drive customer adoption, retention, v…
Role Summary: The Customer Success Manager is responsible for leading and managing the customer success team, overseeing customer success projects, and ensuring the succe…
About us One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35…
Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and …
Customer Success Manager pay and hiring, asked properly
What salary can a customer success manager expect?
In India, roughly 6–14 LPA at mid-level and 18–30 LPA senior, often with a variable component tied to retention. The US band is about $70,000–$120,000 including variable, the UK £35,000–£65,000. Ask how much of the number is at risk against renewal targets before comparing offers.
Is customer success just support with a different name?
No, and the distinction matters at interview. Support is reactive and measured on resolution; customer success is proactive and measured on retention and expansion. If a posting describes ticket queues and response times, it is a support role using the newer title, and the career ladder is different.
Can I move into it from support or sales?
Routinely, and those are the two most common routes in. From support you bring product depth and need to learn commercial conversations; from sales you bring the commercial instinct and need to learn the product properly. Name which gap you are closing and interviewers take the move seriously.
Before you apply
- ›All customer success manager openings — the same feed without the Washington DC filter.
- ›Score your resume against one of these postings — real overlap and the knockout rules, not a keyword percentage.
Listings aggregated from public feeds, last refreshed 2026-08-26. Roles fill quickly, so check the source page before applying.