Customer Support jobs in Birmingham
42 current customer support openings in Birmingham, aggregated from public boards and linking straight to the employer's own posting. 34 employers are hiring across this list right now.
Working as a customer support in Birmingham
Professional services, banking operations and a public-sector presence, with several large employers having moved functions here from London. A smaller market, so the same role appears less often, but competition per posting is lower too.
Most of the hiring in this list clusters around Colmore Row, the Jewellery Quarter and Digbeth. Location on a posting is not always literal — check whether a role is genuinely on site, and whether "remote" means remote within the country or remote from anywhere, because the two are priced differently.
Description & Requirements Do you enjoy solving problems and supporting customer enquiries? Want to play a key role in helping customers confidently navigate digital plat…
Main Purpose of the role The Customer Support Coordinator will support Ishida's Aftersales teams by efficiently handling customer interactions, managing ticketing systems…
Main Purpose of the role The Customer Support Coordinator will support Ishida's Aftersales teams by efficiently handling customer interactions, managing ticketing systems…
Alma Personnel are pleased to announce we are currently working with our Birmingham based client to recruit for a Customer Support candidate who comes from an Estate Agen…
This global leader in advanced manufacturing technology delivers cutting-edge CNC machining solutions, automation systems, and digital manufacturing tools to customers ac…
Company Description The Escalator Company specialises in the installation, servicing, maintenance, and refurbishment of escalators, travelators, and walkways across the U…
A growing firm based in Central Birmingham is looking for an entry-level Accounts Assistant to join its finance team. This is an excellent opportunity for someone who is …
Sales Engineer (Printed Circuit Boards) UK Wide (Work from home) £50,000 - £70,000 Private Healthcare Bonus Pension Holiday Are you an engineer or salesperson with a back…
Application Support Consultant (ERP, Software Support, Customer Support) - Train into ERP & Logistics solutions with a long-term career path. An Application Support Consu…
Telecoms Support Desk Engineer Location: Quinton, Birmingham Salary £30,000 - £35,000 The Telecoms Support Desk Engineer is responsible for providing high-quality remote …
Job Description Location: Hams Hall, Birmingham Salary: up to £31,745.00 per annum Hours :Monday–Friday | 40 Hours per Week Are you a hands-on IT professional who enjoys …
Would you like to work as a Field Service Engineer for one of the world's leading manufacturers of construction and agricultural equipment, who are trusted in over 150 co…
Role Description Diagnostics Account Manager - Midlands & East of England Territory: Birmingham, Coventry, Leicester, Nottingham, Peterborough & Norfolk Location Requirem…
Technical Product Specialist - Automotive Become the UK Technical Expert for a Global Automotive Technology Brand West Midlands / Central England / Birmingham c. £48,000 …
Customer Services Manager Department: Operations Reports to: Operations Director Location: Central Birmingham – Hybrid Working Direct Reports: Initially six team members …
Field Service Engineer (Full Training) £35,000 - £45,000 Full OEM Training Career Progression 30 days Holiday Van Fuel Card Private Healthcare Field based role commutable…
Account Manager Birmingham | Competitive Basic Salary Bonus (OTE) Company Car | Permanent An established and successful design and manufacturing business is seeking an ex…
We have a wonderful opportunity for an experienced skilled Butcher to join our highly skilled team working in the role of Assistant Shop Manager at our shop located withi…
Application Support Consultant (ERP, Software Support, Customer Support) - Train into ERP & Logistics solutions with a long-term career path. An Application Support Consu…
About the Role We are looking for a motivated and organised Credit Controller to join our finance team in Birmingham. This is an excellent opportunity for someone looking…
Job Description Business Process Manager Location: Hams Hall, Birmingham Salary: Up to £46,465 per annum Hours: Full-time, Monday to Friday. We accept a Hybrid working mo…
Are you looking to take your customer service career to the next level? Joining a collaborative and customer-focused team, you'll support clients with their accounts, del…
LSH Auto is a UK premium automotive retailer and a leading Mercedes-Benz dealership group. We work across new and used vehicle sales while also supporting customers throu…
Helpdesk Assistant Birmingham Birmingham £24,282 Fixed-Term Contract 12 Months Full Time 35 Hours per Week Hybrid Working Available We are currently recruiting on behalf …
Description OUR IMPACT Across Asset Wealth Management, Goldman Sachs helps empower clients and customers around the world to reach their financial goals. Our advisor-led …
Home-based | Birmingham or within approximately 30 miles £38,000£45,000 depending on experience Overtime and on-call work paid at 1.5x hourly rate Company van, laptop and…
Whether it’s sea freight, air freight, or contract logistics, at Röhlig Logistics you’ll help create tailor-made solutions that move the world forward. As a global, famil…
Field Service Engineer - Industrial / Diesel Engines UK Field Based | Up to £55K Overtime Vehicle 33 Days Hols Benefits Join a growing engineering business specialising i…
Senior Quality Engineer Birmingham c£47k neg dep exp generous benefits Our client has been established for more than 50 years and are recognised market leaders in the man…
LSH Auto is a UK premium automotive retailer and one of the leading Mercedes-Benz dealership groups, supporting customers across new and used vehicle sales as well as a f…
Lighting Controls Sales Engineer Are you an experienced lighting controls professional with a strong commercial mindset and a passion for building lasting customer relati…
This is a field based role meaning your home location can be anywhere within the UK. As a Field Service Engineer, your role revolves around providing expert repair and ma…
Alma Personnel are pleased to announce we are currently working with our Birmingham based client to recruit for a Conveyancing Support candidate. The ideal candidate will…
Internal Sales Location: Office-based, Birmingham Salary: £28K - £30K 25% OTE Primary Purpose To grow sales and profit from an assigned portfolio, primarily consisting of…
Internal Sales Executive - Life Sciences Location: Office-based, Birmingham Salary: £28K - £30K 25% OTE Primary Purpose To grow sales and profit from an assigned portfoli…
Job Title: Business Development Representative Location: Field based - West Midlands Contract and working pattern: Permanent, 37.5 hours per week Base salary: £26,500 - £…
Become part of our amazing operational branch team as a Hire Manager and help us maintain our place as the Nation's leading Tool hire business.In this fast-paced branch r…
ITG require a talented Solutions Architect to work on the development of a range of web based products and tools. The focus for this role is on the development of website…
Job Description Location: Hams Hall, Birmingham (with travel to other Arvato UK sites as required) Salary: £30,000p.a Contract: 18 month Graduate Programme Hours: Full-ti…
Application Engineer (CNC) Midlands, Commutable from Birmingham, Manchester, Leeds, Sheffield, Nottingham £40,000 - £50,000 (£60,000 OTE) Company Vehicle Door to Door Are…
Application Engineer (CNC) Midlands, Commutable from Birmingham, Manchester, Leeds, Sheffield, Nottingham £40,000 - £50,000 (£60,000 OTE) Company Vehicle Door to Door Are…
Field Service Engineer Location: Home Based | UK Wide Salary: £40,000 - £50,000 Basic (DOE) Our client is a leading manufacturer of specialist medical equipment and is lo…
Customer Support pay and hiring, asked properly
Is customer support a dead-end job?
Only if you stay in tier one. Support is one of the most reliable entry points into technical work — people move into implementation, solutions engineering, product and QA regularly, because they finish the first year knowing the product better than most engineers do.
What makes a support application stand out?
Evidence that you reduced work rather than absorbed it. A documentation page that cut repeat tickets, or a macro that saved the team hours a week, outperforms any statement about being a people person.
Are support roles remote-friendly?
More than most functions, because the work is already ticket and chat based. The real constraint is timezone coverage rather than location, so flexibility on shifts opens noticeably more roles.
Before you apply
- ›All customer support openings — the same feed without the Birmingham filter.
- ›Score your resume against one of these postings — real overlap and the knockout rules, not a keyword percentage.
Listings aggregated from public feeds, last refreshed 2026-08-21. Roles fill quickly, so check the source page before applying.